Shipping policy
Shipping Policy
Order Processing
Each shirt is made to order. Most standard orders require 2–3 business days for production and preparation and are normally shipped by the end of the third business day after payment is successfully processed.
Products that are already prepared and in stock may ship by the next business day.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Custom, personalized, and bulk orders may require additional production time. The estimated processing time for these orders will be communicated to the customer before production begins.
Shipping Destinations
Lumiclo currently ships to valid residential and business addresses within the United States.
Shipping Rates
We offer free standard shipping on orders with a merchandise subtotal of $79 USD or more, after discounts and before taxes.
For orders under $79 USD, standard shipping costs $6.78 USD. The applicable shipping cost will be displayed at checkout before payment is completed.
Estimated Delivery Time
After an order has shipped, standard delivery normally takes approximately 3–5 business days, depending on the destination and shipping carrier.
Processing time and transit time are separate. The total estimated arrival time for most standard orders is approximately 5–8 business days after the order is placed.
Products that are already prepared and in stock may ship by the next business day and may arrive sooner.
Delivery estimates are not guaranteed and may be affected by holidays, severe weather, carrier delays, incorrect addresses, or other circumstances outside our control.
Order Tracking
When your order ships, you will receive a shipping confirmation email containing the tracking number. Tracking information may take up to 24–48 hours to update after the package is accepted by the carrier.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout. Please contact us as soon as possible if an address needs to be corrected.
We cannot guarantee that an address can be changed after an order has entered production or has shipped. Additional shipping charges may apply if an order is returned because the address provided was incorrect or incomplete.
Delayed, Missing, or Damaged Packages
If your tracking information has not updated for several business days or your package appears to be delayed, please contact us at skyinstyle32@gmail.com with your name and order number. We will review the shipment and assist with the appropriate carrier inquiry.
If a package arrives damaged or the order is incorrect, please contact us promptly and include clear photographs of the package and affected item.
Contact Us
For questions about shipping or an existing order, contact:
Lumiclo
Email: skyinstyle32@gmail.com
Mailing Address: 18815 Albany Bay Lane, Richmond, TX 77407, United States
Customer support is available Monday through Friday, 10:00 AM–5:00 PM Central Time. We normally respond within 1–2 business days.
Lumiclo operates primarily as an online business. Our mailing address is not a public retail storefront.